You can request an exchange or return within 10 calendar days of delivery. After that period we are unable to accept it.

The garment must be unworn, unwashed and with its original tags and packaging. Every return goes through a quality check when it reaches our workshop.

Not eligible for exchange or return: items discounted 50% or more (final sale), swimwear, underwear, accessories and gifts with purchase.

Email info@miraboutique.com or WhatsApp +52 984 116 4472 with your order number, the item you want to exchange or return and the reason. If it arrived damaged or is not what you ordered, add a photo. We reply within 48 business hours with the next steps.

Pack the garment in its original bag or one of similar size and keep the tracking number. Return shipping is paid by the customer, unless the item arrived damaged or incorrect: in that case we cover it.

Return address: Av. 25 Norte con Calle 6, esquina, locales 1 y 2, Colonia Centro, Playa del Carmen, Quintana Roo, Mexico, C.P. 77710.

You can exchange for another size or another style, subject to availability. If the new style costs more, you only pay the difference. One exchange per order.

Once the garment is received and approved, we notify you by email and refund to the original payment method (your bank may take 5 to 20 business days to post it) or, if you prefer, as credit for your next online purchase. Shipping costs and any duties or taxes paid at destination are not refunded.

Purchases made on miraboutique.com are handled exclusively through this channel and cannot be exchanged in our physical stores. Online promotions are exclusive to the online store.